Globe Pay support

Contact our team

Get in touch about merchant onboarding, account questions, plan information, technical integrations, or a payment that needs review. Choose the contact channel that best fits your request.

General inquiries

For merchant onboarding, account questions, pricing, or partnership inquiries.

support@globe.bd

Merchant support

For payment status and account-related support, sign in and include a relevant reference.

+880 1557016424

Business address

Thana Market, #14 & #15 (1st Floor), Birganj, Dinajpur.

Pricing & plans

Compare currently listed plans and review published usage limits before onboarding.

View available plans

Common questions

Find answers about payment verification, integrations, and merchant operations.

Browse FAQs

Please protect your account: Include your merchant or transaction reference when contacting support. Never send passwords, one-time passwords (OTPs), API secret keys, or full card details. Response times can vary depending on the request.

Not yet a Globe Pay merchant?

Review the available services and onboarding information before creating an account.

Start merchant onboarding